Privacy Policy

What we store

• Your account: email address, name, and your password stored only as a one-way hash. If you sign in with Google, the ID Google gives us for you.
• Your login sessions: the IP address and browser of each signed-in device, so sessions can be ended and misuse spotted.
• Your apps and files: app names, API keys, allowed origins, and the files you upload.
• Usage: storage used, upload and download counts, and how many bytes each app serves per day.
• Billing: your package, invoices, payment references and dates. We never see your full card number; card payments are handled by Stripe, and bank transfers are matched by reference.

Server logs

Our web server records each request: IP address, time, the address asked for and the browser. General web server logs are kept about 14 days. The download log we use to measure bandwidth is kept about 62 days.

Why we keep it

• to run the service: store your files and serve them;
• to sign you in and keep your account safe;
• to measure usage, apply limits and bill packages;
• to send service emails: sign-in codes, limit warnings, renewal reminders and inactivity warnings;
• to fix problems and stop abuse.

Where it is kept

On our own server. Every day, the database and the uploaded files are encrypted on that server and then copied to off-site cloud storage. The storage provider holds only the encrypted copy and cannot read it.

Who we share it with

We do not sell or rent your data, and we show no ads.

We share data only with the service that delivers our emails, with the backup storage above (encrypted), and with authorities when the law requires it.

Remember: a file you upload can be downloaded by anyone who has its URL. That is how the service works.

Cookies

We use cookies only to keep you signed in. No advertising or tracking cookies, and no third-party analytics.

Pages like this one remember your language choice (English or Bangla) in your browser's local storage. It never leaves your browser.

Keeping and deleting your data

We keep your account data while your account exists. You can delete files and apps from the dashboard at any time.

To delete your whole account and everything in it, write to info@zettabyteincorp.com from the account's email address. We delete it and confirm by email. Copies in our encrypted backups disappear as those backups are replaced.

We may keep invoices for as long as tax and accounting law requires.

You can also ask for a copy of the data we hold about you, or ask us to correct it.

Changes to this policy

If we change this policy, the new version is posted here with a new date. For important changes, we email account holders before they apply.

Contact

ZettaByte Technology Inc. — info@zettabyteincorp.com